Cookie Policy
Effective Date: 1 February 2025
Last Updated: 8 May 2025
This Cookie Policy explains how Zudue Platforms Private Limited ("Zudue", "we", "us", or "our") uses cookies and similar tracking technologies when you use our website, mobile applications, and any services offered on or through the Zudue platform (collectively, the "Platform").
This policy should be read in conjunction with our Privacy Policy and Terms of Service.
IMPORTANT: By continuing to use our Platform, you consent to the use of cookies and tracking technologies as described in this policy, unless you adjust your browser settings or opt-out via available mechanisms.
1. WHAT ARE COOKIES?
Cookies are small text files placed on your device (computer, mobile phone, tablet) when you visit a website or use a web-based app. They are widely used to:
- Help the website remember you (for login sessions, preferences)
- Improve functionality and performance
- Analyze usage patterns
- Deliver targeted advertising (if applicable)
Cookies may be:
- Session Cookies: expire when you close your browser
- Persistent Cookies: remain until you delete them or they expire
They can be:
- First-party Cookies: set by Zudue
- Third-party Cookies: set by third-party tools like Google Analytics or Razorpay
2. HOW WE USE COOKIES ON ZUDUE
We use cookies and similar technologies for the following purposes:
| Type of Cookie | Purpose | Example/Tool Used |
|---|---|---|
| Strictly Necessary | Enable core functionality like session management, login, and security. Without these, the Platform cannot function. | Session ID cookie for login persistence |
| Performance / Analytics | Analyze how users interact with our Platform so we can improve user experience and troubleshoot errors. Data is aggregated and anonymized. | Google Analytics (_ga, _gid), Hotjar (if used) |
| Functionality | Remember user preferences (e.g., default language, alert dismissals) to personalize your experience. | Cookie to remember if "Call Ringing" audio has been dismissed |
| Security | Detect fraud and protect user accounts from malicious activity. | CSRF tokens, rate limiting tokens |
| Consent Management | If applicable, track whether the user has accepted cookie preferences. | CookieConsentStatus (Zudue proprietary) |
⚠️ Zudue does not currently use third-party advertising/marketing cookies. If future integrations involve ad networks (e.g., Meta Pixel, Google Ads), this policy will be updated with opt-out options.
3. COOKIES WE USE (EXAMPLES)
| Cookie Name | Provider | Purpose | Type & Duration |
|---|---|---|---|
sessionid | Zudue (1st party) | Maintains login session for Fans and Partners | Strictly Necessary, Session |
_ga | Google Analytics | Tracks user sessions across pages | Analytics, Persistent (2 years) |
_gid | Google Analytics | Tracks page views per user | Analytics, Persistent (24 hours) |
csrftoken | Zudue | Prevents cross-site request forgery | Security, Session |
cookieConsentStatus | Zudue | Records user's cookie preference | Consent, Persistent (1 year) |
Note: Actual cookie names and providers may vary based on platform implementation. Please ensure periodic audits.
4. YOUR CHOICES & COOKIE MANAGEMENT
You have several options to manage your cookie preferences:
🔧 Via Browser Settings
You can block or delete cookies using your browser settings. Here's how:
Note: Disabling cookies may limit your experience on the Platform (e.g., inability to log in or book calls).
🎚️ Cookie Consent Tool (If Implemented)
If Zudue uses a cookie banner/tool, you will:
- Be shown a consent pop-up when you first visit
- Be able to accept or reject non-essential cookies
- Update preferences anytime via footer link: "Manage Cookies"
📊 Opting Out of Google Analytics
To stop being tracked across websites via Google Analytics:
5. THIRD-PARTY COOKIES
The Platform may allow limited third-party integrations (e.g., Razorpay, Jitsi for video calls). These services may place their own cookies. We do not control these cookies. We recommend reviewing:
If social media integrations (e.g., Instagram login or Share buttons) are introduced in future versions, this section will be updated.
6. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy periodically:
- Changes will be posted on this page
- The "Last Updated" date will be revised
- You may be notified via platform alerts or email (where appropriate)
Please review this policy regularly to stay informed.